TRADING TERMS AND CONDITIONS
Please read carefully
Acceptance of Terms:
By using our butchery services, whether in-store, through curbside pickup, order lines, or via our e-commerce platform, you agree to be bound by and comply to these trading terms and conditions including any amendments, specifications and other documents referred to in the order.
Orders:
2.1. All orders are subject to availability.
2.2. We reserve the right to refuse or cancel any order at our discretion.
2.3. Orders placed through e-commerce platforms are subject to the terms and conditions of the respective platform.
Pricing and Payment:
3.1. Prices agreed and stated in Naira and subject to VAT where applicable. Prices will be firm and current at the date of the order
3.2. Prices for our products are as listed on our website or provided in-store.
3.3. Prices are subject to change without notice.
3.4. Full payment must be made at the time of purchase before pickup or delivery, unless otherwise agreed upon for business customers.
3.5. Business customers may inquire about credit terms if applicable.
Delivery and Pickup:
4.1. Delivery and pickup options may vary based on location and availability.
4.2. You are responsible for providing accurate delivery or pickup information.
4.3. We are not responsible for any loss, damage, or delay during the delivery process.
Returns and Refunds:
5.1. Returns and refunds are subject to our Return Policy.
5.2. Perishable items may have specific return and refund guidelines.
Alteration
6.1. We may at a reasonable time make changes to the order in any one or more of the following:
(a) Quantity
(c) Product choice
(c) Pickup/ Delivery options
However, you will be pre-informed of these changes by telephone, messaging and/email. If such changes cause an increase or decrease in cost, the we shall make an equitable adjustment in the order price and inform the customer by telephone, messaging and/or email the revised cost and invoice the Buyer accordingly.
Privacy:
7.1. We respect your privacy. Please refer to our Privacy Policy for details on how we handle your information.
Changes and Cancellations:
7.1. We may modify these terms and conditions at any time, and such changes will be effective immediately upon posting.
7.2. You may cancel your order, subject to our cancellation policy.
Liability:
8.1. Our liability is limited to the value of the products purchased.
8.2. We are not liable for any indirect or consequential losses.
Governing Law:
9.1. These terms and conditions are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. The courts of Nigeria will have exclusive jurisdiction in relation to them.
Contact Information:
If you have any questions or concerns, please contact us at
Email: redsandgreenslimited@gmail.com
Number: +234-9091234570; +234-9091234560
By using our services, you acknowledge that you have read, understood, and agreed to these trading terms and conditions.